Self-Regulation
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Beware of Business Credit Cards: A
Consumer Protection Loophole
When the Obama administration and Democrats in Congress
enacted the Credit CARD Act of 2009, the goal was to make
credit cards safer and their rules more transparent for
everybody. But leave it to banks to find the loopholes.
Those new consumer protections weren't extended to cards
designated for business or commercial use, and as a result,
millions of American households are at risk from business
credit cards, warns the Pew Health Group's Safe Credit Cards
Project.
According to Pew, 40 years ago, business credit cards
were excluded from federal consumer protections because
policymakers concluded that business owners were in a
position to analyze their risks. But banks are casting a
very wide net in their search for new "business" customers.
Between January 2006 and December 2010, American households
received more than 2.6 billion mailed offers for business
credit cards, Pew found. And whether the recipient was a
large company, the owner of a small company, or just an
employee, they're personally liable for all charges -- and
again, they aren't protected by the key provisions in the
Credit CARD Act.
As a result, practices that federal regulators deemed
"unfair" or "deceptive," such as hair-trigger interest rate
hikes and unpredictable rate increases, remain widespread
for business credit cards that are regularly offered to
American households.
"Every month, more than 10 million business credit card
offers are mailed to households at all income levels. The
sheer number of offers that are sent to homes all across the
nation represents a risk to millions of American families,"
said Nick Bourke, director of Pew's Safe Credit Cards
Project, in a prepared statement.
You Don't Have to Be a Business
There are all sorts of ways people end up on a mailing
list to receive a business credit card solicitation. If
you're are a doctor, lawyer, or other professional, issuers
may guess that you might have your own business. Sometimes,
they rely on demographics: If your neighborhood is home to
entrepreneurs, you could get put into that category by
association, Bourke explained to DailyFinance.
While the total number of individuals who actually hold
business credit cards is unclear, there are at least 11
million "small business" credit card accounts, with an
average of 1.4 cards per account, according to Pew's
research.
"To better protect individuals, families and small
business owners, we urge that the safeguards found in the
Credit CARD Act be extended to any card on which the
cardholder is personally liable," says Pew.
Boosting Their Profits Any Way They Can
The report's findings show that banks are pretty much
doing whatever they want when it comes to business credit
cards.
For example, 80% of business card accounts had an "any
time change in terms" clause with no right to opt out, which
means that the banks can change the account terms with
little or no notice. By contrast, under the CARD Act, terms
on consumer cards cannot change during the first year; after
that, 45 days notice is required, and consumers generally
may opt out of the changes. Existing balances are also
protected from arbitrary rate increases.
Further, 67% of business card contracts stipulated
penalty interest rates for late payments or over-limit
transactions. Issuers can apply penalty rates immediately
and without notice for any violation, and those high rates
can last indefinitely on any balance. Under the CARD Act,
penalty interest rates may not be applied to existing
balances on consumer credit cards, unless an account is
seriously delinquent.
With business credit cards, penalty fees are virtually
unrestricted and may not be reasonable and proportional to
the violation. Late fees (median amount $39) can be assessed
on 73% of business cards , while 67% were subject to
over-limit fees (median amount $39).
Again, contrast that to consumers credit cards, where
users are protected because penalty fees must be "reasonable
and proportional," -- generally $25 for the first and $35
for additional violations within six months. Fees must not
exceed the violation, for example, the penalty for a $4
over-limit transaction must be $4 or less. And over-limit
fees can't be charged unless the cardholder has opted in and
said that the bank may allow such transactions to clear.
Then too, issuers can direct payments on business cards
first to low-rate balances, such as balance transfers, while
interest accrues on higher-rate balances: 84% of business
card disclosures gave issuers sole power to maximize finance
charges by applying payments to low-rate balances first. For
consumer cards, any payment amount above the monthly minimum
must be applied to the highest-rate balance first, reducing
interest charges to cardholders.
The Good Guys: Bank of America and Capital One
While there is plenty of shame to spread around, Pew's
research also highlights the "good guys" -- issuers who have
voluntarily applied portions of the Credit CARD Act to their
business cards. Bank of America (BAC) eliminated penalty
interest rates, over-limit fees and late fees and both Bank
of America and Capital One (COF) have adopted application of
payments to be applied to the larger balance first.
"The practices of these banks show that additional
consumer protections can be applied to all credit cards
marketed to American households and that issuers can still
receive fair compensation for the service provided," said
Bourke. "Now is the time for policymakers to ensure that the
actions of these banks are not the exception, but rather the
rule."
At a minimum, Pew recommends that the government extend
the consumer protections of the Credit CARD Act to any
credit card product that requires an individual to be
personally or jointly liable for account expenses. Also high
on their to-do list: Require issuers to tell applicants
whenever a credit card isn't covered by the Credit CARD Act.
Moreover, account disclosures should warn of additional
risks not found in their consumer credit cards.
But for now, the moral is: Go to the mailbox at your own
risk. Quite simply, said Bourke, "If you don't own a
business, just use a normal consumer credit card. You will
get better legal protection."
Editor's note: Corporations
are very good at finding the loop-holes around the intent of
regulations. Often times, that's what they lobby for in
congress. And with 40-60 lobbiests for every federal
legislator, they are way too often successful. This is why
we need more over-sight.
Source: http://www.dailyfinance.com/2011/05/26/beware-of-business-credit-cards-a-consumer-protection-loophole/?icid=main%7Chtmlws-main-n%7Cdl3%7Csec1_lnk3%7C214577
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